GSA Integrated Quality Assurance

The Public Buildings Service plans to make Integrated Quality Assurance (IQA) a practice within its nationwide space acquisition programs. Put simply, IQA involves those practices that systematically and cost effectively support a project's programmed functional objectives. This initiative is consistent with GSA's commitment to achieve national program goals and client expectations, while managing project delivery for schedule and budget control. Incorporates quality assurance activities/controls into normal delivery practices and assigning responsibility for quality achievement to the delivery team.

The IQA strategy is a comprehensive one. It is seen as involving a cycle of delivery/management actions that relate to a project's complete development. It begins with a criteria driven design programming, reflected in design A-E selection, carried into design through technical input/reviews, followed by construction quality control/inspections and tests, leading to turnover practices for facility operations. This is then followed by extended operating practices and a POE that provides the necessary lessons-learned to both help define research needs and subsequent criteria enhancement. This cycle is reflected in the following diagram.